Privacy Policy – Munch N Mime

1. Information We Collect
We may collect:

  • Personal details such as name, phone number, email, and delivery address.

  • Payment details (handled securely via payment gateway).

  • Customer preferences and feedback.

2. How We Use Information

  • To process dine-in reservations and online orders.

  • To provide better customer service.

  • To share promotional offers, if you opt in.

3. Sharing of Information

  • We do not sell or rent customer data.

  • Payment processing is handled securely by third-party gateways and delivery partners.

4. Data Security
We use standard practices to protect customer data. However, no online transaction can be guaranteed 100% secure.

5. Cookies & Tracking
Our website/app may use cookies for analytics and better user experience.

6. Customer Rights
Customers can request correction or deletion of their data by contacting us directly.


Payment Terms – Munch N Mime

1. No Refund Policy

  • Payments made for food and beverages are non-refundable once the order is confirmed.

2. Payment Gateway Handling

  • Online transactions are processed through secure third-party payment gateways.

  • Any issues related to failed or pending transactions will be resolved by the payment gateway provider.

3. Transaction Resolution Timeline

  • All transaction-related queries will be settled within 10–15 working days.

4. Accepted Payment Methods

  • We accept payments via UPI, debit/credit cards, net banking, and cash for dine-in/takeaway.

5. Pricing & Taxes

  • All prices are inclusive/exclusive of applicable GST, as mentioned in the bill.

  • Service charges (if any) will be clearly mentioned on the bill.