1. Information We Collect
We may collect:
Personal details such as name, phone number, email, and delivery address.
Payment details (handled securely via payment gateway).
Customer preferences and feedback.
2. How We Use Information
To process dine-in reservations and online orders.
To provide better customer service.
To share promotional offers, if you opt in.
3. Sharing of Information
We do not sell or rent customer data.
Payment processing is handled securely by third-party gateways and delivery partners.
4. Data Security
We use standard practices to protect customer data. However, no online transaction can be guaranteed 100% secure.
5. Cookies & Tracking
Our website/app may use cookies for analytics and better user experience.
6. Customer Rights
Customers can request correction or deletion of their data by contacting us directly.
1. No Refund Policy
Payments made for food and beverages are non-refundable once the order is confirmed.
2. Payment Gateway Handling
Online transactions are processed through secure third-party payment gateways.
Any issues related to failed or pending transactions will be resolved by the payment gateway provider.
3. Transaction Resolution Timeline
All transaction-related queries will be settled within 10–15 working days.
4. Accepted Payment Methods
We accept payments via UPI, debit/credit cards, net banking, and cash for dine-in/takeaway.
5. Pricing & Taxes
All prices are inclusive/exclusive of applicable GST, as mentioned in the bill.
Service charges (if any) will be clearly mentioned on the bill.